How long does it take you to process an order before it is dispatched?
If your item is In Stock, we can usually ship on the same day for orders placed before 1pm, and the next day for orders placed after 1pm. Our aim is to get your order on board with the courier within two business days of purchase.
Due to the flexibility of our factory processes and the stocking of partially manufactured components, we’re able to offer these turnaround times for assembled products, too.
If you’re trying to estimate when a package will be delivered, please note the following:
- Credit card authorization and verification must be received prior to processing
- We are closed on weekends and public holidays
- Our shipping provider does not deliver on weekends and public holidays
My order includes ‘Pre-Order’ products AND ‘In Stock’ products. Will they be shipped separately?
Yes. Having part of your purchase on ‘Pre-Order‘ will not delay the shipment of your ‘In Stock’ products.