How can we help?

FAQ

How long does it take you to process an order before it is dispatched?

If your item is In Stock, we can usually ship on the same day for orders placed before 1pm, and the next day for orders placed after 1pm. Our aim is to get your order on board with the courier within two business days of purchase.

Due to the flexibility of our factory processes and the stocking of partially manufactured components, we’re able to offer these turnaround times for assembled products, too.

If you’re trying to estimate when a package will be delivered, please note the following:

  • Credit card authorization and verification must be received prior to processing
  • We are closed on weekends and public holidays
  • Our shipping provider does not deliver on weekends and public holidays

 

My order includes ‘Pre-Order’ products AND ‘In Stock’ products. Will they be shipped separately?

Yes. Having part of your purchase on ‘Pre-Order‘ will not delay the shipment of your ‘In Stock’ products.

What payment methods do you accept?  

We accept Paypal on our website.Our sales staff can also process other payment types manually, including checks and internet banking. To pay using one of these methods, please contact us to place your order.

What is the warranty period?

We guarantee all of our products for 1 year from date of shipment,  year provided that the product does not show signs of abuse and has not been used incorrectly. It should be complete with original documents and packaging.

¿which brands of load cells do you offer??
KwA y Anyload

¿which brands of weighing indicators do you offer??
DkH y Anyload

How accurate are the load cells?
We have load cells that meet precision classes C3.
OIML, NTEP and specials for high precision

 

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